Online Ordering Policy - UNBC Bookstore

Save time and avoid lines by purchasing your textbooks and supplies online. We have shipping and pick up options available.

E-text codes will be sent to your email immediately after purchase and you will be provided a link to enter your code for access to the etext.
Allow 1-2 business days for processing of non-etext orders; during peak periods this may increase to 3-4 business days.
Allow additional time if shipping option was selected. You can find estimated shipping times on the Customer Service page.
Times estimates are subject to change.

You are required to have picture ID (e.g. student ID or government issued) and your web order number when picking up.
We have a pick up area available during peak periods so you do not have to wait in line.
We will not release an order to any one other than the purchaser unless we have an emailed request from the purchaser from the order email.
Email bookstore@unbc.ca if you'd like to designate someone to pick up on your behalf. Please include their full name in the email.
Regional campus staff will reach out to you if you have a regional campus pick up.
If you do not pick up your order within 30 days it will be refunded, minus a 10% restocking fee, and the items will be put back on the shelf.

By signing in using UNBC's Single Sign On (SSO) the course list will automatically populate with the courses you are enrolled in currently.
Textbooks will indicate if they are required, recommended, or optional.
Used texts are 25% less than new texts, but are limited in quantity and may not be available for every course.
Some course materials are non-refundable, visit our return policy page to learn more.
If an e-text is not attached to your course you can visit unbc-store.vitalsource.com to search for your textbook. Make sure you are using the correct ISBN when searching as e-texts are non-refundable.