Online Ordering:

Save time and avoid lines by purchasing your textbooks and supplies online. We have shipping and pick up options available.

Order processing:

  • E-text codes will be sent to your email immediately after purchase and you will be provided a link to enter your code for access to the etext.
  • Allow 1-2 business days for processing of non-etext orders; during peak periods this may increase to 3-4 business days. 
  • Allow additional time if shipping option was selected. You can find estimated shipping times on the Customer Service page.
  • Times estimates are subject to change.

Picking up:

  • You are required to have picture ID (e.g. student ID or government issued) and your web order number when picking up.
  • We have a pick up area available during peak periods so you do not have to wait in line.
  • We will not release an order to any one other than the purchaser unless we have an emailed request from the purchaser from the order email.
  • Email if you'd like to designate someone to pick up on your behalf. Please include their full name in the email.
  • Regional campus staff will reach out to you if you have a regional campus pick up.
  • If you do not pick up your order within 30 days it will be refunded, minus a 10% restocking fee, and the items will be put back on the shelf.

Course materials:

  • By signing in using UNBC's Single Sign On (SSO) the course list will automatically populate with the courses you are enrolled in currently.
  • Textbooks will indicate if they are required, recommended, or optional. 
  • Used texts are 25% less than new texts, but are limited in quantity and may not be available for every course.
  • Some course materials are non-refundable, visit our return policy page to learn more.
  • If an e-text is not attached to your course you can visit to search for your textbook. Make sure you are using the correct ISBN when searching as e-texts are non-refundable.

Sponsored students:

  • The Bookstore will email each Sponsored Student once they have been entered into the system. The email will include a specific link used to access Sponorships on the website.
  • In order to purchase course materials and supplies online you must use the provided sponsorship link. 
  • If you do not use the link, you will be charged for the order.
  • If you have any trouble with your sponsorhip order please email 
  • UNBC Finance Department deals with the authorization of sponsorships. For inquiries about sponsorships please email