Return Policy
Most products purchased from the UNBC Bookstore may be returned for a refund or exchanged within 14 days of original purchase receipt. A receipt is *REQUIRED* for all returns or exchanges.
Non-refundable items include:
- Reading packages
- E-texts
- Custom orders
- Clearance items
- Food
- Electronics and batteries
- Required course material items (e.g. dissecting kits, goggles, lab coats, test prep materials)
- Course materials purchased in Spring and Summer semesters
Textbooks are refundable for the Fall and Winter semesters up to the add/drop date.
To be eligible for a full refund, products must be in new condition and in the original box/wrapping in which the product was purchased.
If shipping back a return, please check the Mail Order Packing Slip for return address information.